Online Training – Handling Employee Misconduct & DI Process Effectively

Online Training – Handling Employee Misconduct & DI Process Effectively

Training Details:
Date: 23 & 24 November 2025 (2 Days)
Mode: Online (Google Meet)
Price: RM 999 (Normal Price), RM 949 (Group 3 & more), RM 899 (Member Price)

Course Introduction

Managing employee misconduct is a sensitive yet crucial responsibility for HR and line managers. Mishandling such cases can lead to employee grievances, low morale, or even legal consequences. The Domestic Inquiry (DI) process is a vital mechanism to ensure fairness, transparency, and compliance with legal requirements when addressing misconduct. This program provides participants with the knowledge and skills to handle misconduct cases systematically and to conduct or manage DI proceedings effectively, ensuring both organizational integrity and employee rights are protected.

Learning Objectives

By the end of this program, participants will be able to:

  1. Understand the types of misconduct under Malaysian employment law.
  2. Distinguish between minor and major misconduct and apply appropriate disciplinary measures.
  3. Comprehend the legal framework governing disciplinary actions and DI.
  4. Follow due process in handling employee misconduct cases.
  5. Prepare for and conduct a Domestic Inquiry in line with principles of natural justice.
  6. Document findings and decisions properly to minimize legal risks.

Key Topics

Introduction to Employee Misconduct

  • Definition and types of misconduct (minor vs. major)
  • Misconduct examples: absenteeism, insubordination, fraud, harassment, etc.
  • The importance of consistent disciplinary actions

Legal Framework in Malaysia

  • Provisions under the Employment Act 1955
  • Code of Conduct for Industrial Harmony
  • Case law references & lessons learned

Disciplinary Procedures & Due Process

  • Progressive disciplinary actions (verbal warning, written warning, suspension, dismissal)
  • Principles of fairness and natural justice
  • Documentation and record-keeping

Domestic Inquiry (DI) Fundamentals

  • Purpose and importance of DI
  • When a DI is required vs. when not necessary
  • Roles of the employer, panel, prosecutor, and employee

Conducting a Domestic Inquiry

  • Steps in organizing and preparing for a DI
  • Rules of evidence and examination of witnesses
  • Rights of the employee and the role of representation
  • Deliberation and decision-making process

Post-DI Actions

  • Drafting findings and recommendations
  • Communicating decisions to the employee
  • Handling appeals and grievances

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